Shipping policy
UK & International Shipping Partners
We work with trusted UK local couriers and international logistics partners to ensure fast, secure, and fully tracked delivery for every order.
United Kingdom
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Estimated Delivery Time: 3–7 business days (excluding weekends and public holidays).
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Couriers may include Royal Mail Track 48, EVRI, Yodel, Whistl, DPD, and Parcelforce.
Note: The courier shown on the product page is indicative only. We may change the courier when necessary without reducing service quality.
International Shipping
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Estimated Delivery Time: 7–12 business days (excluding weekends and holidays).
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Partners may include UPS, USPS, FedEx, DHL, DPD Group, and other regional carriers.
Tracking & Delivery Support
All orders are shipped using fully tracked delivery services. Tracking details are shared once your order has been dispatched.
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If a parcel has not arrived within the estimated timeframe, please contact us with your order number and receiver confirmation.
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Our team will investigate the issue with the courier and assist until it is resolved.
Tracking Number Updates
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Orders placed before 9:00 AM GMT are processed the same working day.
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Orders placed after 9:00 AM GMT are processed the next working day.
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Tracking numbers are uploaded by UK midday on working days.
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If your tracking number is not updated in time, please contact us with your order number.
Disclaimer
Delivery times are estimates and may vary due to courier operations, customs clearance, weather conditions, or other unforeseen circumstances. While we use reliable shipping partners, exact delivery dates cannot be guaranteed.
Need Assistance?
If you have any questions, feel free to contact our support team:
Email: support@droprice.co.uk